Public Outreach

TPEC’s Public Engagement Team provides support to the Philadelphia Water Department (PWD) to meet stormwater regulatory compliance through program management, risk governance, implementation tracking and environmental planning.

TPEC’s Public Engagement Team turns PWD’s customer research into practical tools that strengthen daily outreach and communications. Through targeted data analysis and reporting, TPEC supports equitable outreach, improves program efficiency, and informs initiatives such as Lead Service Line Replacement, the Philly Water Bar, and the Annual Water Quality Report. By expanding both internal and external data-sharing efforts TPEC strengthens collaboration, learning, and research across PWD, turning research into action, building a strong community of practice.

TPEC staff on the Public Engagement Team leads hundreds of community meetings, engaged tens of thousands of Philadelphia residents, and led the public notification process in order to build support for green infrastructure projects in Philadelphia. Additionally, TPEC staff led programs to promote tap water in the City, as well as supported PWD’s efforts to engage in customer research, community grants, events, public art, and data analysis.